With summer coming up, it’s important to know that your vehicle’s cooling system is running at peak capacity. Whether you’re planning a simple road trip across West Michigan with the family or towing the boat out to Lake Michigan, your radiator and coolant play vital roles in keeping your engine running. Overlooking problems, or simply being unaware of them can sideline your vehicle in moments, so trust the experts at the Borgman Service Center in Grand Rapids to inspect your vehicle before starting your adventure.

This month, we’re talking about coolant system flushes, why they’re important, and how often you should have one done.

What Do Radiators & Coolant Do?

Your vehicle’s radiator is a large heat exchanger located at the very front of your vehicle. A fan pulls heat away from the hot engine while the coolant moves throughout it, absorbing heat as it works its way through channels. When the pressurized coolant moves through the zig-zag of pipes in the radiator, the heat is released outside of the vehicle. The coolant is then returned to a reservoir where the process starts all over. 

When your engine burns gasoline to produce power, heat is released as a result. If not for the radiator and coolant, this heat would build up in the engine and start warping the metal components. This will quickly damage the engine and often require a complete replacement.

Why Do You Need A Coolant Flush, And How Often?

The Borgman Service Center recommends having your coolant flushed every 30,000 miles or every 5 years, whichever comes first. As it’s used, the coolant begins to break down and lose the chemical properties that allow it to absorb heat more readily than plain water. Coolant also had properties that prevent corrosion. Once the coolant starts to break down, contaminates and corrosion can start to build up within the coolant lines, impacting efficiency and possibly damaging the radiator.

Flushing the coolant means draining the old coolant out, using new coolant to flush the contaminants out, and then filling the system with new, fresh coolant. When done at regular intervals as recommended, coolant flushes keep your radiator and engine running at peak efficiency and extend the life of these components.

Radiator Flushes & Maintenance at the Borgman Service Center in Grand Rapids

Heading out of town this summer? Trust the experts at the Borgman Service Center in Grand Rapids to make sure your vehicle is running at peak efficiency. We offer many services from oil changes, coolant flushes, and complete repairs. No matter what your vehicle needs, our highly-trained technicians can handle it.

Schedule your appointment online today and don’t forget to check our latest Service Specials. We’re also offering Free Pickup & Delivery during the Michigan shelter in place order. It’d be our pleasure to serve you. Come see why we’re the Best in the West for over 60 years!

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Getting ready for summer adventures in West Michigan and not sure which SUV to choose? Borgman is comparing the 2020 Ford Escape, the 2020 Chevy Equinox, and the 2020 Honda CR-V to help you make your decision. We’ll go head to head on key features of each and show how the 2020 Ford Escape stacks up. If you’d like to test drive the new Ford Escape for yourself, check out our huge selection and get in touch with us today! We’d be happy to help.

While these three vehicles are similar in a lot of ways, we feel the 2020 Escape has advantages in all the right areas, namely in towing capacity and overall design. It’s sleek, yet boasts more power for trekking your way through West Michigan’s dirt roads and campgrounds with enough cargo space for whatever gear you need to bring along. Plus, with new hybrid options including a plug-in variant, fuel-conscious shoppers don’t have to compromise either. Let’s get started!

Engine Options, Fuel Efficiency, and Towing

There are two standard turbocharged engines in the 2020 Ford Escape lineup: the 1.5L EcoBoost and 2.0L EcoBoost engine. The first delivers spirited performance with an estimated 27 City and 33 miles per gallon highway mileage, with the bigger 2-liter engine capable of towing up to 3,500 pounds. The Chevy Equinox matches the Escape’s engine displacement with their own 1.5L and 2.0L, both turbocharged as well. The Chevy Equinox’s larger engine is also capable of towing 3,500 pounds but with the smaller 1.5L coming up short on efficiency with an estimated 31 mpg highway. The 2020 Honda CR-V offers one engine: their 1.5L turbocharged engine, with a hybrid option available as well, and edging the others out with an estimated 34 mpg highway. However, the Honda CR-V uses a CVT transmission which gives it an edge on fuel efficiency, it may be the reason for the CR-V’s 1,500 towing capacity.

Interior Features

For 2020, the newly redesigned Ford Escape comes with a host of new interior features worth celebrating, including a standard WiFi hotspot. CoPilot 360, Ford’s suite of safety features, also comes standard. The available SYNC 3 infotainment system, 8″ screen, Apple CarPlay and Android Auto, and many other features are there for you to explore as well. You can even upgrade to the 12″ display you’ll find in the 2020 Ford Explorer, wireless phone charging, B&O stereo system, and WAZE integration.

The Chevy Equinox and Honda CR-V offer similar features, though not nearly as many are standard. Both feature a 7″ screen standard, but one interesting standout was the Bluetooth wireless communication in the Chevy Equinox can handle two devices at once – something that’s invaluable for frequent passengers or someone with both a work and personal phone. Both vehicles feature their manufacturer’s own infotainment operating systems. 

Cargo Space & Adventure-Readiness

?The 2020 Ford Escape is the ultimate companion for adventuring in West Michigan. Though light on its feet, All-Wheel Drive is available on standard and hybrid models, with the only exception being the plug-in hybrid model.
With the seats folded down, the Escape boasts 65.4 cubic feet of cargo space – plenty of room for water skis, wakeboards, camping gear, or anything else you need for your summer excursions.

The Chevrolet Equinox and Honda CR-V also feature available All-Wheel Drive options. The Chevy sports 63.9 cu/ft of cargo space with the seats folded down versus the Honda CR-V’s 75.8 cu/ft, making it the clear winner in this category.

Overall Design and Value

The 2020 Ford Escape starts at $24,885, with an impressive new, sleek, and contoured exterior design. Though the Chevy Equinox is priced at a slightly lower $23,800, the Escape triumphs with many more features included standard. The 2020 Honda CR-V starts at $25,050, and while the difference is close and the CR-V does have more cargo space, bear in mind the CR-V comes with fewer choices and less than half the towing capacity.

Choose Your Adventure at Borgman Ford in Grand Rapids MI

Can’t decide which vehicle you want to take you on your summer journeys? Visit Borgman Ford in Grand Rapids today and test drive the all-new 2020 Ford Escape or Escape Hybrid. We promise you’ll love the sleek new look and standard features you need for a comfortable trip. With enough power to tow water toys, dirt bikes, or an ATV and Ford’s proven reliability, we welcome you to come and experience it for yourself.

Take a look at our online inventory and use the new online buying options to get live help while you explore what we have to offer. Our team is here to answer any questions you might have and get your deal squared away, whether you’d like to buy remote or visit our lot. Remember, if you find a better deal somewhere else, let us know and we’ll match it. Come see why we’ve been the Best in the West for over 60 years!

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Borgman Ford salutes our essential workers in West Michigan fighting on the front lines of the COVID-19 outbreak. It is our absolute pleasure to show thanks to them through a new program from Ford. Essential Workers can visit the Borgman Service Center now through June 30th and get “The Works” service package free for their vehicle.

To reap the rewards of this program, all eligible customers must be enrolled in the FordPass Rewards Program and will receive enough points to their account to cover the cost of one The Works package. Though you must claim your points before June 30th, 2020, the points may be redeemed at a later date.

To be eligible, customers must provide verification of employment such as a badge, pay stub, name tag, business card, an official letter stating essential worker status, or another form of verification that will align with a qualifying job category.

With The Works, you will get everything you need to maintain the performance of your vehicle including tire rotation and pressure check, brake inspection, vehicle inspection, fluid top-off, battery test, filter check, plus a belts and hoses check.

If you’re not enrolled in FordPass Rewards, registration is easy. Simply visit this page and fill out the form. Soon, you’ll be earning points for things you do every day, then using them for discounted services at the Borgman Service Center.

If you have any questions at all about this program, FordPass Rewards, The Works service package, or anything else, please do not hesitate to Contact Us. Again, we extend our sincerest gratitude to West Michigan’s essential workers. Thank you for all that you do, and it’d be our pleasure to serve you.

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Borgman is proud to represent Ford, who has recently teamed up with 3M to develop much-needed powered respirators to protect healthcare workers. In response to the COVID-19 epidemic, the medical field in the United States has found itself in a shortage of protective equipment for workers, especially in Michigan.

This type of equipment, called a Powered Air-Purifying Respirator, consists of a full covering for the head and shoulders that is airtight. A battery-powered HEPA air purifier supplies air for the hood, protecting first-responders and medical staff in COVID-Only wings of hospitals. Ford and 3M developed a prototype for this powered respirator and brought it to production inside of 40 days. This was thanks in part to the nearly 90 paid volunteers from the UAW at Ford’s Flat Rock Assembly Plant right here in Michigan.

Borgman salutes Ford’s continuing efforts in the global fight against the novel coronavirus, including their recent partnership with GE to make ventilators, another item in short supply during the outbreak. To read more about the new powered air-purifying respirators they’re building with 3M, check out some excerpts below from a recent article published in the Official Ford Media Center. 

Ford And 3M Now Shipping Powered Air-Purifying Respirators To Health Care Workers

The first Ford-built powered air-purifying respirators, developed in close collaboration with 3M, are on their way to help protect health care workers fighting COVID-19.

Since late March, Ford has been working with 3M to create urgently needed PAPRs, using design guidance from 3M and off-the-shelf parts, like vehicle ventilator fans and power tool batteries. In a separate effort, 500,000 reusable medical gowns distributed by Ford will soon be on their way to the state of New Jersey.

“Ford could not stand by while health care workers in this country placed their lives on the line to help others without even having proper protection,” said Jim Baumbick, vice president, Ford Enterprise Product Line Management. “That’s why we kicked off an all-out sprint to protect those who are so selflessly helping patients afflicted with this terrible virus.”

The PAPR includes a hood and face shield to cover health care professionals’ heads and shoulders, while a high-efficiency (HEPA) filter system provides a supply of filtered air for as long as 8 hours. The air blower system – similar to the fan in the Ford F-150’s ventilated seats – is powered by a rechargeable, portable battery, helping keep the respirator in constant use by first-line defenders.

“We are dedicated to helping support and protect the health care workers fighting COVID-19,” said Bernard Cicut, vice president, 3M Personal Safety Division. “We thank Ford for partnering with us to quickly develop and deliver more of these critical health care supplies to the heroes working on the frontlines of this unprecedented health crisis.”

To read the full story, visit Media.Ford.com.

Stay Tuned For More COVID-19 Updates From Borgman and Ford

Borgman Ford in Grand Rapids is watching the coronavirus outbreak closely and is taking extra precautions to ensure the safety of our customers and our staff. We are abiding by the state’s health and safety guidelines and are offering Free Pickup & Delivery for our service customers. We are also now able to conduct vehicle sales remotely, with many customers qualifying for No Payments for 6 months on select New Ford Vehicles. Take a look at our huge Online Inventory and complete your deal online today! If you have any questions, give us a call anytime. We’ve been driving the difference for 60 years, and it’d be our pleasure to serve you.

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Get ready to get back in gear and start your summer adventures with Borgman’s service guide. We’re here if you need a tune up before the “Stay Home, Stay Safe” order lifts with free pickup, delivery, and loaners.

This month, we’re giving you a quick list of some parts of your vehicle you should check before setting out on a Memorial Day road trip, including advice for how to identify potential problems. Let’s get started!

First, Do A Quick Walk-Around

You’d be amazed at how many issues you’ll be able to spot by just doing a quick walk around your vehicle. You can check for chips in the windshield, dings in the body, panels covering the underside of your vehicle coming loose, tire condition, and exhaust parts starting to fall out of place. Be sure to really crouch down and have a good look with a flashlight.

Tire Condition & Care

During your walk around is the perfect time to check the tread depth of your tires. The penny trick is still a good tried-and-true method for getting a general idea of how much tread you have left. Simply insert a penny upside down and facing you into your tire’s tread. If you can see all of Abraham Lincoln’s head, it’s time for new tires.

While you’re looking closely, check the tread wear to make sure that they’re wearing evenly and inspect the sides of the tire for cracks or splits. If you have a tire gauge, it’s a good idea to make sure they’re properly inflated as well, and you can find that information on a sticker inside your door well or in your owner’s manual. Uneven tread wear can point to issues with your alignment and suspension, and you should schedule an appointment with us right away.

Check Your Coolant Levels & Inspect Your Radiator

Now it’s time to open the hood and check your fluid levels. While we’re focusing on your cooling system below, it’s not a bad idea to consult your owner’s manual and check your engine oil, brake fluid, power steering fluid, and transmission fluid levels – taking careful note to measure the hot or cold levels – whichever is appropriate. 

First, never open your radiator cap if your engine is hot or even warm. Your coolant system is under pressure and the escaping fluids and/or steam can cause severe burns. Take a look at the fluid level in your reservoir and ensure it’s within the acceptable range. Trace each coolant line with a flashlight and look for cracks, splits, and white-ish buildup around any of the joins or radiator cap, as these point to a leak. If your coolant level is low and you’ve found a leak, make sure to only use the matching color of coolant for your vehicle – do not mix and match colors! Next, schedule an appointment with the Borgman Service Center right away.

What To Do If Your Vehicle Overheats

If your vehicle begins overheating while you’re driving, shut off the air conditioner, roll the windows down, and turn up the heater to full and try to vent heat from the engine bay, then pull over as soon as it is safe to do so. If the temperature returns to normal in a short amount of time, your radiator may have been overwhelmed. This usually happens while sitting in traffic on a hot day. If your vehicle does not cool down, shut the engine off and carefully open the hood to check your coolant level and check for leaks. Do NOT remove the radiator cap. If you are low on coolant, distilled water can work in a pinch but calling for roadside assistance is the best option. 

Checking Your Air Conditioning System

Once your vehicle is up to operating temperature, your air conditioning at full blast should be giving you goosebumps. On a pre-road trip drive, check and make sure your air conditioner is still going strong and isn’t in need of a recharge. It’s much better to know if it isn’t working properly now rather than when the vehicle is all packed up and you’re hitting the road.

Review Your Service Records

Before you start your adventure, take a look at the service history of your vehicle and make sure you’re not overdue for brakes, tire rotation, oil change, or other regular maintenance. If you’re getting close on any of these, it’s a good idea to visit the Borgman Service Center before you embark – we could also uncover unknown issues with your vehicle before they have a chance to delay your trip.

Borgman Service in Grand Rapids is Here For All of Your Vehicle Needs

Time for new tires? Air conditioning not working? Schedule your appointment with the Borgman Service Center in Grand Rapids today with Free Pickup & Delivery during the Michigan Stay Home, Stay Safe order. Be sure to check out the latest Service Specials and Make Your Appointment Online today to get the service you need before making your first summer trip in West Michigan. Come see why we’re the Best in the West for over 60 years!

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Borgman Ford is proud to stand beside Ford, who in a time of crisis is again stepping up to the plate to do their part. In a new partnership with General Electric, Ford will be mass-producing ventilators to help patients with severe COVID-19 symptoms recover. Ford also has the support of the United Auto Workers Union and expects to produce 50,000 ventilators in Michigan within 100 days. Production is expected to start at their Rawsonville Plant on April 20th, and once fully ramped up, Ford expects to be producing 30,000 ventilators a month.

An article published in the Official Ford Media Center tells more – read some excerpts below or visit Media.Ford.com for the full story.

Ford To Produce 50,000 Ventilators In Michigan In Next 100 Days; Partnering With Ge Healthcare Will Help Coronavirus Patients

Ford Motor Company, in collaboration with GE Healthcare, announced today it will begin producing in Michigan a third-party ventilator with the goal to produce 50,000 of the vitally needed units within 100 days and up to 30,000 a month thereafter as needed.

Ford will provide its manufacturing capabilities to quickly scale production, and GE Healthcare will provide its clinical expertise and will license the current ventilator design from Airon Corp. – a small, privately held company specializing in high-tech pneumatic life support products. GE Healthcare brought the Airon Corp. design to Ford’s attention as part of the companies’ efforts to scale production of ventilators quickly to help clinicians treat COVID-19 patients.

“The Ford and GE Healthcare teams, working creatively and tirelessly, have found a way to produce this vitally needed ventilator quickly and in meaningful numbers,” said Jim Hackett, Ford’s president and CEO. “By producing this ventilator in Michigan, in strong partnership with the UAW, we can help health care workers save lives, and that’s our No. 1 priority.”

Ford expects to produce 1,500 by the end of April, 12,000 by the end of May and 50,000 by July 4 – helping the U.S. government meet its goal of producing 100,000 ventilators in 100 days.

Ford, along with the companies it is supporting, will provide additional updates as these special projects progress.

Read the full article by visiting Media.Ford.com.

Stay Tuned For More COVID-19 Updates From Borgman and Ford

Borgman Ford in Grand Rapids is watching the coronavirus outbreak closely and is taking extra steps to ensure the safety of our service customers and our staff. While our showroom is closed during the Michigan shelter in place order, if you need help or have any questions, please Contact Us. Our staff will be more than happy to help. 

Our Service Center is still open for business and offering Free Pickup & Delivery with an appointment. You can schedule your service online or give us a call anytime. We’ve been driving the difference for 60 years, and it’d be our pleasure to serve you.

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Keep Your Vehicle Working During Social Distancing

While West Michigan drivers are staying home to help prevent the spread of coronavirus, it’s important that steps are taken to ensure their vehicle stays healthy too. When vehicles sit for extended periods of time, tires, hoses, and other components can become damaged and require expensive repairs. The issues we’re describing take longer than a few weeks to develop, but every time you warm up and drive your vehicle, you “reset the clock” so it’s advisable to keep these things in mind when your vehicle gets less than regular use.

In this Borgman How To, we’ll give you a quick routine you can use to make sure your vehicle is ready to go when the shelter in place order is lifted in Michigan. If you need any service for your vehicle, Borgman’s Service Center is still open and offering Free Pickup & Delivery with an appointment.

The Best Thing You Can Do Is Drive It

To prevent the issues with your vehicle we’ve described above, the best thing you can do to keep your vehicle healthy is to drive it. While the Michigan Governor’s shelter in place order restricts what you can do and where you can go, taking the scenic route to the grocery store or to the bank should be enough to get your vehicle up to operating temperature. This allows moisture and acids that build up to burn off – mitigating damage to your internal components. Letting it idle in the driveway is not enough.

Protect Your Tires From Dry Rot & Flat Spots

Regularly driving your vehicle ensures your tires will not be in the same position in your driveway as when you left. To explain, when tires are sitting in one position for too long, they deform and develop a flat spot on the bottom and it’s not something that can be fixed. You’ll need new tires. Tires left sitting can also develop “dry rot,” meaning that through a lack of heating, cooling, and stretching, the rubber becomes brittle and starts to crack. This leads to leaks and can only be solved with new tires.

Keep Your Battery Charged

Even when your vehicle is off, it’s using electricity. On top of that, when car batteries aren’t recharged by a running engine for prolonged periods of time, they naturally lose their charge. Since alternators in vehicles generally won’t charge a battery below 1,000 RPM, you will need to drive the vehicle for about 20 minutes to get back up to a full charge. Alternatively, you can order a “trickle charger” and use that to keep your battery charged up – though this is not recommended unless you have your vehicle stored in a garage.

The battery is the most vulnerable component of a vehicle that sitting for weeks at a time. Usually, draining a battery will damage it permanently and it will not be able to hold as robust of a charge. This gets worse every time it is depleted and eventually, it won’t be able to hold a charge at all.

Need Vehicle Maintenance? Borgman Service Is Open and We’ll Come To You!

At the time of this writing, the Borgman Service Center in Grand Rapids MI will remain open during the Michigan shelter in place order. To help stop the spread of COVID-19, we’re taking many extra steps to ensure the safety and health of both customers and employees. One of these is Free Pickup & Delivery of your vehicle for service customers – no need to leave the house. We’ll also sanitize your vehicle when we pick it up and when we return it to you. If you need maintenance, visit our Service Center page and schedule your appointment online – we’d be happy to be of service to you. If you have any questions, do not hesitate to Contact Us. See why we’ve been the Best in the West for 60 years!

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Ford Will Pay The First 3 Months and Allow Deferment of 3 Months Payments for Eligible Customers

Borgman Ford has been tracking the COVID-19 outbreak in Grand Rapids and West Michigan carefully. One of the most devastating aspects of the social-distancing policies in effect is the numerous people out of work due to temporary or permanent layoffs.

That’s why we were so pleased to hear that in an unprecedented move, Ford has offered to cover the first three loan payments and allow the deferment of another three payments for borrowers who qualify. This allows people who need a new vehicle but find themselves in a tight spot to shop worry-free and drive home the vehicle they need for daily life – without making a single payment for six months.

There are a number of other things Ford is doing for dealers and existing customers as well. If you’ve financed through Ford Credit and aren’t sure you can make your loan or lease payments, you can get help by visiting AccountManager.Ford.com. As always, if you have any questions, please feel free to Contact Us at Borgman Ford – we’re happy to assist you.

Ford just issued a press release detailing their new “Built to Lend a Hand” program, and we encourage our friends in West Michigan to take a look at some excerpts below. You can read the full article by visiting Media.Ford.com.

Ford Launches New ‘Built To Lend A Hand,’ Providing New Car Buyers Peace Of Mind With Up To Six Months Of Payment Relief

Ford Motor Company is offering eligible new car buyers up to six months of payment relief under a new “Built to Lend a Hand” program developed with its dealers.

This week, Ford met with dealers throughout the country, asking what they and their customers need most. The answer was clear – payment support for existing and new customers affected by coronavirus, plus tools to help serve their customers remotely.

Under the new program, Ford is offering up to six months of payment relief for eligible new car customers who finance through Ford Credit. Ford will pay for three months and customers can defer for up to three months for a total of up to six months. The program is for those purchasing new 2019 and 2020 model year vehicles, excluding 2020 F-Series Super Duty.

“Our dealers are incredibly connected to their communities,” said Kumar Galhotra, president, North America. “They’re willing to lend a hand by doing whatever it takes to help our customers in this time of need.”

Ford’s Built to Lend a Hand initiative comes on the heels of a well-received Ford Credit program announced Monday, which allows existing U.S. customers affected by coronavirus to call Ford Credit and discuss options if they are having payment difficulty.

?The website for the Ford Credit program is http://www.fordcreditsupport.com/ or customers can call a special hotline at 1-800-723-4016.

Read the full article by visiting Media.Ford.com.

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Borgman Ford and Borgman Commercial are the proud home of the mighty Ford F-150 in Grand Rapids MI. The F-150 is America’s favorite pickup truck for 43 years and counting, and every year new features and capabilities keep raising the bar on the competition. Favored among truck fans and West Michigan businesses alike, Borgman has been helping auto shoppers in Grand Rapids drive home the truck of their dreams since 1960. If you need to put one (or several) Ford F-150 pickups to work this spring, read about what makes this truck America’s favorite and stop in to test drive your favorite!

The F-150: 43 Years of Built-Tough Power

The F-150 may be the “little guy” in Ford’s commercial lineup, but that’s relative. With a best-in-class payload of 3270 and the ability to haul 13,200 (with tow package; 7,000 without), the Ford F-150 is a fleet workhorse to help get the job done.

With the only high-strength, military-grade, aluminum-alloy body and high-strength steel frame in its class, the Ford F-150 makes tough tasks look easy on the job. Its new six-engine lineup delivers powerful performance whether you choose aspirated V8 gas powerplants with advanced twin independent variable cam timing or a turbocharged and port-fuel/direct-injected (PFDI) gas EcoBoost® V6 engine. Add the 3.0L Power Stroke® Turbo Diesel to the mix and you have a full menu of options to suit your needs on the job in 2020.

Ford keeps you in-touch on the job quickly and easily through in-vehicle touchscreen and voice-activated technology as well as smartphone apps. Connect with people, navigate to a destination, get useful trip information — just about anytime, anywhere. Lariat trucks, one level up from the XLT, now come standard with Ford’s suite of advanced driver-assistance technologies called Co-Pilot360. 

For 2020, there are also three new colors to choose from—Iconic Silver, Rapid Red Tinted Clearcoat, and Star White Metallic Tri-Coat. Stop by the lot and take one for a spin! If you haven’t experienced the performance of the V6 Twin Turbo, you’ll be amazed. Check out our full New Ford F-150 Lineup today, and remember Borgman’s Price Match Guarantee – you won’t find a better deal elsewhere. Come see why we’re the Best in the West!

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Borgman Ford in Grand Rapids is excited to share with West Michigan truck and muscle car fans that the Ford F-150 and the Ford Mustang topped both of their segments in the 2020 J.D. Power Vehicle Dependability Study! Both of these vehicles serve as icons within Ford’s lineup, whether it’s for power, dependability, or style. These vehicles and many more also feature SYNC 3, a robust infotainment system which contributed towards their overall score. An article appearing in the Official Ford Media Center explains more about the J.D. Power award and what launched the iconic duo to the top of their lists this year. Check it out below:

Ford F-150, Mustang, SYNC 3 Propel Ford Motor Company To Top-3 Ranking In J.D. Power 2020 Vehicle Dependability Study

America’s best-selling truck and the world’s best-selling sports coupe have both received new accolades from customers. The Ford F-150 and Ford Mustang are J.D. Power’s 2020 Vehicle Dependability Study award recipients for large light duty pickup and sporty midsize car segments, respectively, helping to launch Ford Motor Company into a tie-for-third among all automakers. The SYNC 3 voice-activated communications system – available on all 2017 model year Ford cars, SUVs, light trucks and electrified vehicles – was a significant driver of the company’s six-spot improvement compared to 2019.

“For us, high quality means more than a great experience in the first few months of ownership; it includes a great experience throughout a customer’s ownership journey, and these results affirm our commitment to building high-quality vehicles,” said Linda Cash, Ford vice president of Quality and New Model Launch Program. “This commitment now includes continuous improvements, like over-the-air-updates via WiFi, which keep SYNC 3 systems fresh.” Keep reading over on Media.Ford.com.

Drive Home a New Ford F-150 or New Ford Mustang from Borgman Ford in Grand Rapids, MI

As the Ford F-150 celebrates its 43rd consecutive year as America’s best-selling pickup and the Ford Mustang enjoys its 3rd year as the world’s best-selling sports coupe, Borgman Ford is your home for finding the one that suits your needs, tastes, and budget. Our staff will happily show you all of the exciting features within each for you to explore and enjoy during your test drive, but will never pressure you into a sale. We strive to ensure every customer is treated like family, as we have done since we opened in 1960. Read more about our famous Fair Trade Deals, check out our selection of New Ford F-150 trucks and New Ford Mustang coupes and come see why we’re the Best in the West!

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